How to help someone into a shelter:

  1. Ask if they would like to go to shelter. There are a lot of people living on the streets that do not want to live in shelter - you should be aware of this.

  2. Find out which shelter they would like to visit. There is a full list of operating shelters at the bottom of this page.

  3. Phone ahead - make sure that there is space in the shelter that is requested. 

  4. Organize a time for that person to meet at the shelter - there will be an intake by a social worker - most work between 8am - 12pm.

  5. If that person is accepted into a shelter then you can offer to pay for the first month's fees - R360 if they are not employed. 

  6. Visit and phone on a regular basis to see how they are doing and if you can assist further. 


How Shelters work:

  • They are temporary - clients are only allowed to stay for 3 - 6 months. 
  • They cost money - on average its around R360 a month if you are unemployed and R700+ if you are employed or on a social/disability grant.
  • They have rules - duties, curfews, codes & conducts. 

Intake:

  1. Clients are required to be screened by a social worker before they get accepted - it's at the social worker's discretion whether they will be accepted into the shelter. 
  2. If the have a heroin/tik addiction or suffer from mental illness the shelter will most likely not accept them.
  3. If the substance abuse is not as acute the social worker will accept them on condition that they attend an out-patient rehabilitation. 
  4. Some shelters require a portion or the whole monthly fee to be paid upfront.
  5. If accepted, they will normally receive a toiletry/sanitary pack, a bed/blanket/pillow, a locker and 2 meals each day (breakfast and dinner). 
  • Most shelters are night shelters meaning that all the clients have to leave between 6am -  8am and can return from 4pm - 6pm.
  • Every time a client has an issue or need they have to fill in a client relations form - this will be handed to the supervisor and then to the social worker.

3 strikes and you’re out.

  • Some things that are considered a strike:
  1. Missing a night without prior consent.
  2. Being intoxicated. 
  3. Fighting, Verbal Abuse or Deformation.
  4. Not doing your chores/responsibilities. 
  5. Not paying your shelter fees. 
  • Any person can visit a shelter and ask to speak to the social worker for an intake. They suggest going in the morning between 9am - 12pm. If the social worker is not available, they will ask the client to come back at another time. Shelters are often full - in some cases the social worker will suggest an alternative shelter.
  • Shelters such as Malmesbury and others outside of the CBD to accept an intake report to assess whether that person will be accepted - this will prevent the client from going all the way to the shelter and then not being accepted. 

 

 

 

FIRST PHASE SHELTERS


 
 

The Haven Wynberg

Address: 16a Piers Road, Wynberg, Cape Town.
Phone: 021 715 0817
Email: wynberg@haven.org.za

 

The Haven Retreat

Address: 10th Avenue, Retreat, Cape Town
Phone: 021 715 0817
Email: retreat@haven.org.za

 

Second Phase Shelters


 
 
 

Loaves & Fishes

1 Chatham Road, Observatory
Phone: 021 448 5900
loavesfishes@telkomsa.net
 

 

Moira Henderson

107 Chapel Street, Woodstock
Phone: 021 461 2533moirahendersonhse@haven.org.za

 

The Carpenter's Shop

14A Roeland Street, Cape Town
Phone: (021) 461-5508

info@tcs.org.za


Shelter Name

Ceres - Haven

Haven - Bellville

Haven - Claremont

Haven - District Six

Haven Old Age Homes

Haven - Kalk Bay

Haven - Kensington

Haven - Kraaifontein

Haven Moira Henderson

Haven - Mosselbay

Haven - Napier Street

Haven -Paarl

Haven - Retreat

Haven - Swartland

Haven - Wynberg

The Ark

Owl Shelter

Happy Valley

Youth Solutions Africa

Somerset West

The Carpenter Shop

Elim Night Shelter

Stellenbosch Night Shelter

Cravenby Care Centre

Pride Shelter

Nuwe Begin Skuiling

George Night Shelter

Oasis "Reach for your Dreams"

Loaves and Fishes

Dust - To- Dawn

Ubuntu Circle of Courage

Contact

023 312 1578

021 945 1413

021 671 4209

021 465 1310

021 447 7422

021 788 5820

021 593 0276

021 987 1967

021 461 2533

044 691 0189

021 421 6219

021 862 1812

021 715 0817

022 486 5191

021 762 8243

072 292 4384

021 761 0944

021 786 5087

021 642 8006

021 851 4984

021 461 5508

021 591 2824

021 886 6173

021 933 3477

021 423 2871

023 342 7920

044 873 2787

021 704 6815

021 448 5900

021 931 3622

073 649 1323

Address

1 Owen Street, Ceres

2 South Street, Bellville

5 Fir Street, Claremont, 7780

20 Selkirk Street C/Town 8001

24 Dublin Street, Woodstock

139 Main Road, Kalk Bay, 7975

Cnr. 13th Avenue & Dapper Road, Kensington

20 Van der Ross Street, Kraaifontein

107 Chapel Street, Woodstock

3 Matfield Str, Mosselbay

2 Napier Street, Greenpoint

6 Ambagsvallei Street, Paarl

10th Avenue, Retreat

5 Varing Straat,Wesbank, Malmesbury

16a Piers Road, Wynberg

5 Old National Rd, Faure, Cape Town

9 Polaris Road, Lansdowne

Off Palace Hill Road, Simons Town

Cnr Russell & Chapel Str Zonnebloem

71 Church Street, Somerset West

14a Roeland Street Cape Town

47 Third Avenue, Elsies River

3 Tennant Street, Stellenbosch

12 Cravenby Street, Cravensby Estate Ravensmead

1 Molteno Rd, Oranjezight. Cape Town

Brook street, Riverview. Worcester

123 Memorium Street, George

Oasis Business Park Schaapkraal Rd Phillipi

Chatham Road, Observatory

127 Christian Street Ravensmead

16 Douglas Crescent, Delft